Dynamic CRM Services
If you don’t get to know your customers – like really get to know them – someone else will.
Microsoft Dynamics 365 CRM with Elate Technology
Helps you understand your customers’ needs, build strong relationships with them, and improve customer satisfaction.
Of course, you want to provide excellent customer service for your clients. That’s how you retain customers and grow your business. But in today’s high-tech world, organizations need to reconsider some of the traditional definitions of what providing great service really means.
To have the data you need to innovate and grow your business, you need to build a personalized 360-degree view of every customer so that every employee is empowered at every customer touchpoint. It all begins by tracking every customer interaction, preference and social conversation as it happens then using that insight to drive better decision making.
CRM done right can help you understand your clients’ needs and track vital information required to strengthen relationships, improve the customer experience, revolutionize how you go to market with new products and services, while empowering you to keep your promises to your customers.
Elate Technology’s CRM Services Include
Strategy, Consulting & Roadmap Development
Requirements Definition
Organizational Change Management
Information Architecture
Branding & UX Design
Systems Integration
Workflows
Custom Development & Customization
Upgrades & Migrations
24×7 Support: Applications, Data, Infrastructure, Systems
On premises or in the cloud, our MS Dynamics CRM consultants and developers can take you beyond the basics of Microsoft CRM and help transform the way you do business and engage your customers.
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Microsoft Dynamics 365 CRM with Elate Technology
Sales Automation
Let sales make sales, not paperwork. Build your forecast, close your pipeline. Simply, intuitively.
Marketing Automation
360 degrees of multi-channel nurturing, dialogue and insight.
Customer Care
Tracking your customers and their history with you is how you build a digital relationship with your clients. Every interaction contributes to a wealth of information that can be used to then personalize and interact across any channel – phone, email, self-service, in-store, chat, online and even social media.
