Microsoft Dynamics 365 CRM with Elate Technology

Helps you understand your customers’ needs, build strong relationships with them, and improve customer satisfaction.

Of course, you want to provide excellent customer service for your clients. That’s how you retain customers and grow your business. But in today’s high-tech world, organizations need to reconsider some of the traditional definitions of what providing great service really means.

To have the data you need to innovate and grow your business, you need to build a personalized 360-degree view of every customer so that every employee is empowered at every customer touchpoint. It all begins by tracking every customer interaction, preference and social conversation as it happens then using that insight to drive better decision making.

CRM done right can help you understand your clients’ needs and track vital information required to strengthen relationships, improve the customer experience, revolutionize how you go to market with new products and services, while empowering you to keep your promises to your customers.

Elate Technology’s CRM Services Include

   Strategy, Consulting & Roadmap Development

   Requirements Definition

   Organizational Change Management

   Information Architecture

   Branding & UX Design

   Systems Integration


   Custom Development & Customization

   Upgrades & Migrations

   24×7 Support: Applications, Data, Infrastructure, Systems

On premises or in the cloud, our MS Dynamics CRM consultants and developers can take you beyond the basics of Microsoft CRM and help transform the way you do business and engage your customers.

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Microsoft Dynamics 365 CRM with Elate Technology

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Sales Automation

Let sales make sales, not paperwork. Build your forecast, close your pipeline. Simply, intuitively.

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Marketing Automation

360 degrees of multi-channel nurturing, dialogue and insight.

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Customer Care

Tracking your customers and their history with you is how you build a digital relationship with your clients. Every interaction contributes to a wealth of information that can be used to then personalize and interact across any channel – phone, email, self-service, in-store, chat, online and even social media.

Microsoft Dynamics 365 CRM with Elate Technology

With over 20 years of MS CRM experience we can assist you end-to-end in your customer tracking journey; from inception to deployment to user adoption and ongoing modernization and maintenance.

Contact us to learn how you can increase customer engagement, drive loyalty, and take full advantage of your Dynamics CRM investment.

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